Gateway officially rolled out our full-service mortgage servicing department for all loans beginning July 1, 2010.

Approximately 2,200 accounts was transferred from Dovenmuehle (subservicer) to Gateway effective 7/1/2010.

A transfer letter informing the customer of this change will be sent on 6/15/10. Also, the customer will be reverting

back to the original six digit Gateway account number.

 

As an originator you may be approached by existing customers or potential new customers with questions related to this new part of our business model. Below are some common questions and answers that can help you better service your clients.

 

Þ     Mortgage Servicing FAQ’s

Þ     Gateway Automatic Payment Plan

 

 

 

 

Thanks for choosing Gateway! 
Roy Briggs, III
VP-Mortgage Servicing
6910 E. 14th Street
Tulsa, OK 74112
Office: (918) 526-5225
efax: (918) 858-8354

6/04/2010

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